Privacy Policy

Effective Date: June 21, 2025

Last Updated: June 21, 2025

1. Introduction

TechGrowth Partners LLC (“TechGrowth,” “we,” “us,” or “our”) is committed to your privacy. This Privacy Policy explains our practices under applicable U.S. laws (TCPA, CCPA, etc.), 10DLC requirements, and where relevant, GDPR.

2. Information We Collect

We collect information you provide directly and information that is automatically collected when you interact with our website or Services:

• Personal Data You Provide: Name, email, phone number, company, billing address, and support inquiries.
• Automated Data: IP address, browser type, pages visited, and date/time stamps.
• Cookies & Tracking: Strictly necessary, analytics, and marketing cookies. See our Cookie Statement.

3. How We Use Your Data

We use your information to:

1. Provide & Improve Services: Manage your account, deliver Services, and respond to inquiries.
2. Billing & Payments: Process quotes, invoices, and payments.
3. SMS & Email Communications: Send transactional and marketing messages per your consent.
4. Security & Fraud Prevention: Detect and prevent unauthorized or fraudulent activity.

4. Legal Basis & Consent

• Consent: Required for marketing SMS/email under A2P 10DLC and CTIA.
• Contractual Necessity: To fulfill quotes, invoices, and service agreements.
• Legitimate Interests: Improve Services and maintain security.

5. SMS & Email Practices

We comply with CTIA/A2P 10DLC rules. You may opt out anytime by replying STOP to SMS or clicking “unsubscribe” in emails. We never sell or share your contact details.

6. Data Retention

• Billing Records: Retained for 7 years.
• Support Tickets: 2 years after resolution.
• Marketing Data: Until you unsubscribe.
• Web Analytics: Aggregated/anonymized after 1 year.

7. Sharing & Disclosure

We do not sell personal data. We may share with service providers (e.g., Stripe, Twilio, Google Analytics), legal authorities when required, and in business transfers (with notice).

8. State & International Rights

California (CCPA/CPRA), Virginia (CDPA), Colorado (CPA), EU (GDPR): You have rights to access, correct, delete, and opt-out of sale/sharing. Submit verifiable requests to privacy@techGrowthSA.com or by mail (Attn: DPO).

9. Security & Breach Notification

We implement technical and organizational measures to protect data. In the event of a breach, we will notify affected individuals within 72 hours and regulators as required by law.

10. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect or maintain data from minors; any such data will be deleted promptly.

11. Automated Decision-Making

We do not engage in profiling or automated decisions that produce legal effects or similarly significant impacts on individuals.

12. Contact & Data Protection Officer

Data Protection Officer
TechGrowth Partners LLC
7219 Avator Bay, San Antonio, TX 78250
privacy@techGrowthSA.com

13. Changes to This Policy

We will notify you of material changes via email or a prominent website notice. Continued use after notice constitutes acceptance.